PCC provides its clients in the public and private sectors with
a variety of communication tools and methodologies to effectively inform
affected communities and specific stakeholders about upcoming major
projects. This gives our clients the opportunity to positively impact public opinion, increasing the likelihood of reaching consensus with any affected parties. Our approach for each project acknowledges
the viewpoint, background and needs of diverse communities and stakeholders.
PCC approaches each public involvement project with a view towards
providing a customized work plan and optimal results by:
- Developing a detailed knowledge of the client’s goals,
including relevant regulatory requirements related to the public
- Identifying the targeted segments of the public (e.g. stakeholders,
local groups, demographics) and obtaining specific information about each group’s preferences and concerns.
- Assisting the client with the design and appropriate distribution of written materials, aimed at informing the public about any upcoming project(s) and eliciting comments and feedback.
- Conducting various forms of outreach and involvement activities
as appropriate to each project, including public meetings, focus
groups, written and telephonic surveys, and other appropriate methods
of both ascertaining public attitudes and communicating the client’s
message to the public.
- Providing the client with detailed analysis of the results of
the public involvement campaign on both a quantitative and qualitative
level, including specific recommendations for follow-up activities.
- Continuing follow-up and interactions with targeted communities
as indicated, for as long as may be needed.
King County Water Henderson/MLK CSO
Project, Seattle, WA
As subconsultant to Sverdrup, Inc.,
provide consulting services relating to public involvement aspects
of major public works project, including community and other stakeholder
meetings; participation in design and distribution of flyers, notices
and other project-related communication aimed at designated communities,
and advice re. public involvement strategy.
King County Metro Atlantic/Central Bus Base Expansion Project,
As subconsultant to Huckell Weinman & Associates,
provide services including participation in design of presentations, development of outreach strategy, and interaction
with stakeholders involved in outreach and involvement process.
Sound Transit Diversity Programs Office, Seattle, WA
as a consultant with respect to organization and facilitation of
diversity-related public involvement activities, including the federally-mandated
annual Disadvantaged Business Enterprise (“DBE”) goal
Sound Transit Overlake Transit Center, Redmond, WA
to HNTB Engineering, provided services relating to public involvement,
including assistance with preparation of communications material; identification
of stakeholders, including business groups, community groups and
government officials; facilitation of community outreach, public involvement meetings, and planning of related strategies.
City of Bellevue Dept. of Transportation, Bellevue, WA
consulting services in planning public outreach with respect to planned
Downtown Bellevue Multi-Modal Transit Center. Services rendered
included assistance with the design and publication of the project newsletter as well as the organization of public information meetings.
City of Seattle Parks Dept., Seattle, WA
PCC acted as public involvement
consultant for the Central Park Trails project in Seattle’s
Central district and has functioned as a consultant with respect to the
Eastlake Tomorrow project in the Eastlake neighborhood of Seattle.