About Us

For more than 20 years Regina Glenn, Founder and President of Pacific Communications Consultants, Inc. ("PCC"), has consulted with clients in both the public and private sectors to...
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Public Involvement

PCC provides its public and private sector clients with the methodologies and communications tools to effectively inform affected communities and specific stakeholders with respect to major projects, as well as creates the ability for the client to reach a consensus with such parties. Our approach for each project acknowledges the viewpoint, background and needs of diverse communities and stakeholders.

PCC approaches each public involvement project with a view towards providing a customized work plan and optimal results by:

  1. Developing a detailed knowledge of the client’s goals, including relevant regulatory requirements relating to the public involvement process.
  2. Identifying the targeted segments of the public (e.g. stakeholders, local groups, demographics) and obtaining specialized knowledge thereof.
  3. Assist the client in design and implementation of a communications package designed to provide maximum information to the public and to elicit input from the public.
  4. Conducting various forms of outreach and involvement activities as appropriate to each project, including public meetings, focus groups, written and telephonic surveys, and other appropriate methods of both ascertaining public attitudes and communicating the client’s message to the public.
  5. Providing the client with detailed analysis of the results of the public involvement campaign on both a quantitative and qualitative level, including specific recommendations for follow-up activities.
  6. Ongoing follow-up and interaction with targeted communities as needed.

Representative Projects

King County Water Henderson/MLK CSO Project, Seattle, WA. As subconsultant to Sverdrup, Inc., provide consulting services relating to public involvement aspects of major public works project, including community and other stakeholder meetings; participation in design and distribution of flyers, notices and other project-related communications aimed at designated communities, and advice re. public involvement strategy.

King County Metro Atlantic/Central Bus Base Expansion Project, Seattle, WA. As subconsultant to Huckell Weinman & Associates, provide services including participation in design of presentations, participation in development of outreach strategy, and interaction with stakeholders involved in outreach and involvement process.

Sound Transit Diversity Programs Office, Seattle, WA. PCC acts as a consultant with respect to organization and facilitation of diversity-related public involvement activities, including the federally-mandated annual Disadvantaged Business Enterprise (“DBE”) goal setting process.

Sound Transit Overlake Transit Center, Redmond, WA. As subconsultant to HNTB Engineering, provided services relating to public involvement, including assist in preparation of communications material; identification of stakeholders, including business groups, community groups and government officials; assist in organization and facilitation of community outreach and public involvement meetings and strategies relating thereto.

City of Bellevue Dept. of Transportation, Bellevue, WA. Provided consulting services re. public involvement with respect to planned Downtown Bellevue Multi-Modal Transit Center. Services rendered included assistance in organization of public meetings and design and production of project newsletter.

City of Seattle Parks Dept., Seattle, WA. PCC acted as public involvement consultant with respect to the Central Park Trails project in Seattle’s Central district and has acted as a consultant with respect to the Eastlake Tomorrow project in the Eastlake neighborhood of Seattle.


Partial list
of clients: