Community Relations
PCC provides clients in both the public and private
sectors with the ability to impart their message to diverse communities
– often in situations where conflicts are present or may develop.
PCC utilizes a variety of informational tools including brochures,
flyers, newsletters, meetings, websites and hotlines to enable
clients to customize each message in an easily comprehensible style as it
is delivered to targeted communities.
When delivering consulting services to community relations clients,
PCC focuses on this basic process:
- Develop a knowledge of the client and the message(s) it wishes
to impart.
- Ascertain the communities which the client wishes to reach, and
determine the appropriate means of communicating with each community.
- Design a plan enabling the client to impart its message to the
targeted communities.
- Assist with implementation of the community relations plan as approved
by the client.
- Assist with design and production of communication
tools and conducting outreach and involvement activities as appropriate.
- Provide the client with periodic and final reports assessing
the community relations program on both a quantitative and qualitative
basis.
- Provide ongoing follow-up and interaction with targeted communities
as needed.
Representative Projects
King County Harborview Medical Center Renovation Project, Seattle,
WA. PCC provided community relations services, including needs assessment;
survey design and implementation; design of publications relating
to project; and design of and participation in public orientation events
relating to project.
Sound Transit Diversity Programs Office, Seattle, WA. Assisted in planning,
organization and implementation of programs designed to impart information
to diverse communities regarding employment and contractual opportunities
with Sound Transit and its prime contractors.
Sound Transit Tacoma Link Final Design, Seattle, WA. As subconsultant
to Otak, Inc., PCC assisted Sound Transit in development of a construction
outreach plan relating to employment and contractual opportunities,
organization and facilitation of meetings, coordinated with officials
from various agencies, and assisted in preparation of meeting and communication
presentation materials.
Washington State Major League Ballpark, Seattle, WA. PCC was retained
by the Public Facilities District to provide community consulting services
regarding MWDBE utilization and community involvement. This process included advice and analysis regarding MWBDE/EEO plans of general contractor and PFD, outreach activities of the PFD (including minority media strategy and design of specific events including Apprentice Info Fair), and
general advice regarding MWDBE relations and outreach strategy.
|
