Community Relations
PCC provides its clients in both the public and private
sector with the ability to impart their message to diverse communities
– often in situations where conflicts are present or may develop.
PCC utilizes a variety of informational tools including brochures,
flyers, newsletters, meetings, websites and hotlines to enable its
clients to customize their message in an easily comprehensible style
to targeted communities.
PCC consults community relations clients with a basic process centering
on the following steps:
- Develop a knowledge of the client and the message(s) it wishes
to impart.
- Ascertain the communities which the client wishes to reach, and
determine the appropriate means of communicating with each community.
- Design a plan enabling the client to impart its message to the
targeted communities.
- Assist in implementation of the community relations plan as approved
by the client by assisting in design and production of communications
tools and conducting outreach and involvement activities as appropriate.
- Provide the client with periodic and final reports assessing
the community relations program on both a quantitative and qualitative
basis.
- Ongoing follow-up and interaction with targeted communities
as needed.
Representative Projects
King County Harborview Medical Center Renovation Project, Seattle,
WA. PCC provided community relations services, including needs assessment;
survey design and implementation; design of publications relating
to project; and design of and participation in public-oriented events
relating to project.
Sound Transit Diversity Programs Office, Seattle, WA. Assist in planning,
organization and implementation of programs designed to impart information
to diverse communities regarding employment and contractual opportunities
with Sound Transit and its major prime contractors.
Sound Transit Tacoma Link Final Design, Seattle, WA. As subconsultant
to Otak, Inc., assisted Sound Transit in development of construction
outreach plan relating to employment and contractual opportunities,
organization and facilitation of meetings, coordination with officials
from various agencies, assist in preparation of meeting and communications
presentation materials.
Washington State Major League Ballpark, Seattle, WA. PCC was retained
by the Public Facilities District to community consulting services
re. MWDBE utilization and community involvement including: analysis
and advice re. MWBDE/EEO plans of general contractor and PFD, advice
re. outreach activities of the PFD (including minority media strategy
and design of specific events including Apprentice Info Fair), and
general advice regarding MWDBE relations and outreach strategy.
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