Pacific Communications
Consultants, Inc.
800 Bellevue Way NE, Suite 400
Bellevue WA 98004
Phone: 425.455.5997
Fax: 425.455.0694
pcc@pccus.com

About Us

For more than 20 years Regina Glenn, Founder and President of Pacific Communications Consultants, Inc. ("PCC"), has consulted with clients in both the public and private sectors to...
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Community Relations

PCC provides clients in both the public and private sectors with the ability to impart their message to diverse communities – often in situations where conflicts are present or may develop. PCC utilizes a variety of informational tools including brochures, flyers, newsletters, meetings, websites and hotlines to enable clients to customize each message in an easily comprehensible style as it is delivered to targeted communities.

When delivering consulting services to community relations clients, PCC focuses on this basic process:

  1. Develop a knowledge of the client and the message(s) it wishes to impart.
  2. Ascertain the communities which the client wishes to reach, and determine the appropriate means of communicating with each community.
  3. Design a plan enabling the client to impart its message to the targeted communities.
  4. Assist with implementation of the community relations plan as approved by the client.
  5. Assist with design and production of communication tools and conducting outreach and involvement activities as appropriate.
  6. Provide the client with periodic and final reports assessing the community relations program on both a quantitative and qualitative basis.
  7. Provide ongoing follow-up and interaction with targeted communities as needed.

Representative Projects

King County Harborview Medical Center Renovation Project, Seattle, WA. PCC provided community relations services, including needs assessment; survey design and implementation; design of publications relating to project; and design of and participation in public orientation events relating to project.

Sound Transit Diversity Programs Office, Seattle, WA. Assisted in planning, organization and implementation of programs designed to impart information to diverse communities regarding employment and contractual opportunities with Sound Transit and its prime contractors.

Sound Transit Tacoma Link Final Design, Seattle, WA. As subconsultant to Otak, Inc., PCC assisted Sound Transit in development of a construction outreach plan relating to employment and contractual opportunities, organization and facilitation of meetings, coordinated with officials from various agencies, and assisted in preparation of meeting and communication presentation materials.

Washington State Major League Ballpark, Seattle, WA. PCC was retained by the Public Facilities District to provide community consulting services regarding MWDBE utilization and community involvement. This process included advice and analysis regarding MWBDE/EEO plans of general contractor and PFD, outreach activities of the PFD (including minority media strategy and design of specific events including Apprentice Info Fair), and general advice regarding MWDBE relations and outreach strategy.


Partial list
of clients:

Pacific Communications Consultants, Inc.
800 Bellevue Way NE, Suite 400
Bellevue, WA 98004
Phone: 425.455.5997
Fax: 425.455.0694
Email: pcc@pccus.com